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From our Buyer..

"I am very thankful to you and your good company for helping me timely to intervene and get my consignment redirected to me safely from the courier company.  I was in desperate need of the remote I have ordered, and tried locally to get one, which was not available as the HD DTH connection,itself is very less in number in the locality and never-mind the remote.  Normal SD remotes were available, whereas the HD one was out of question.  Since one month we, me and my wife was punishing the set-top box and yesterday more than us our SUN DIRECT HD Set-top box was relieved, as the new Compatible Remote has arrived home.

The Remote is in working condition and Once again I thank you for the cordial approach and immediate attendance to my problem, minimising the worry of the return of the item, without reaching me from my locality. 
In fact I had a different opinion in the midst, that I will never place another order, incase the consignment returned.... but your compassionate approach has forced me to change my opinion.  I will be getting associated more with you.
Looking Forward for long association....
Yours faithfully"
....from one of our online buyer